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FREE FREAK3D ENERGY RTD WITH EVERY $50 SPENT ON THE ANABOLIX RANGE!

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Terms & Conditions

These terms and conditions apply to the supply of Products and services from this Website. By ordering any Products from this Website you agree to be bound by the conditions as set out in this Agreement. You must accept these conditions before ordering any Products from the Website.

Black Friday win a months rent winners

Congratulations to our winners of the 'Win a Month's Rent Free' promotion! Listed below are the names of our lucky participants. Winners below have been contacted.

Natalie M.

Ioannis S.

Ali W.

Emily T.

Jake B.

Timothy B.

Liam M.

Jack C.

Aaron M.

Adrian - NSW

EHP LABS STACKED MINI FRIDGE GIVEAWAY

SHOP TO WIN: Purchase any Oxyshred Energy RTD from EHPLabs and go automatically into the draw to win a Stacked Bar Fridge. Valued at $400. Three prizes up for grabs.

Must be a My Active Rewards member to enter: On purchase, MAR members are automatically entered into the comp.

When: 1st December - 31st December

Where: In store and Online (Exclusive to Nutrition Warehouse)

T&Cs: Participant must be a My Active Rewards member at the time of purchase. The winner will be randomly selected and notified within 7 days of the promotion end date. Open to Australian residents over 18 years of age only.

Herbs of Gold Hamper Giveaway - December

SHOP TO WIN: Buy ANY Herbs Of Gold product and go automatically into the draw to win a Gift Hamper. Valued at $500.

Must be a My Active Rewards member to enter. On purchase, MAR members are automatically entered into the comp.

When: 1st December - 31st December

Where: In-store and Online (Exclusive to Nutrition Warehouse)

T&Cs: Participant must be a My Active Rewards member at the time of purchase. The winner will be randomly selected and notified within 7 days of the promotion end date. Open to Australian residents over 18 years of age only.

BLACK FRIDAY "WIN YOUR RENT ON US" COMPETITION

Purchase anything from Nutrition Warehouse from 28/11/24 5:00PM AEST to 29/11/24 11:59 PM AEST. and go into the draw to win your rent/mortgage payment back for December up to the maximum value of AUD $3,800. The entrant must be a My Active Rewards Member, and for every dollar (AUD or NZD) you spend on a product, you will automatically receive one entry; this excludes the cost of shipping and shipping insurance. Entry to promotion is open to Australia and New Zealand who fulfil the method of entry requirements and are 18 or older. Ten winners will be drawn on 09/12/2024 at 20 Kohl Street, Upper Coomera, 4209 QLD Australia, at 2:00pm. Winners will be notified via email and phone by 11/12/2024. Authorised under NSW Authority No. TP/02619 SA Permit No. T24/ ACT Permit No. TP 24/ Full T&Cs

EQU Free 1 month membership deal

Purchase any Equ Protein product and receive a complimentary one-month membership program. Upon completing your purchase, you will receive a discount code in your confirmation email, which can be used to activate the free membership. Customers will have the opportunity to either cancel or renew their membership before the end of the plan, prompted by an email from EQU. This offer is limited to one per person and is subject to availability. For detailed terms and conditions, please visit: joinequ.com/terms-conditions.

BLACK FRIDAY 28TH NOVEMBER 2024

From 28 November 2024 5:00PM AEST to the 29 November 11:59 PM AEST. Purchase anything from Nutrition Warehouse and go into the draw to win your rent/mortgage payment back for the month of December up to the maximum value of AUD $3800.00. Winners are required to provide Nutrition Warehouse with their monthly repayment statement and account details. Entry to promotion is open to Australia and New Zealand who fulfil the method of entry requirements and are 18 years of age or older. The entrant must be a My Active Rewards Member and for every dollar (AUD or NZD) you spend on a product you will automatically receive one entry. This excludes the cost of shipping and shipping insurance. Ten winners will be drawn on the 09/12/2024 at 20 Kohl Street, Upper Coomera, 4209 QLD Australia at 2:00pm. Winners will be notified via email and phone by 11/12/2024. Full terms and conditions available at https://www.nutritionwarehouse.com.au/pages/terms-and-conditions

Black Friday 2024

Black Friday 15 - 17 Nov: From 14 November 2024 5:00PM AEST to the 17 November 11:59 PM AEST. Shop 20% off everything from Nutrition Warehouse. Bonus offer on Friday 15 November receive a $20 off voucher when you spend $150, redeemable when you spend $100 on your next purchase, cannot be used in conjunction with other offers. Voucher valid in store and online. Full priced items only. Not valid with other offers or discounts. Voucher expires 22nd February 2025.

International Protein

SHOP TO WIN: Spend $100 on International Protein and go automatically into the draw to win a Flight Centre Gift Card. Valued at $2,500.

Must be a My Active Rewards member to enter. On purchase, MAR members are automatically entered into the comp.

When: 1st November - 30th November

Where: In store and Online (Exclusive to Nutrition Warehouse)

T&Cs: Participant must be a My Active Rewards member at the time of purchase. The winner will be randomly selected and notified within 7 days of the promotion end date. Open to Australian residents over 18 years of age only.

Genetix Weekend 2024

Up to 30% off Genetix Nutrition Only. Not in conjunction with other offers. While stocks list. Prices as marked. Available online and in store. Free item with $170 spend on Genetix Nutrition applies to limited edition Lean Whey 400g Caramel Popcorn Flavour only. Limit 1 free item per order. Live from Thursday 17th October 4pm - Ends Sunday 20th October 2024.

McLaren Optimum Nutrition October Promotion

Promotion starts on 01/10/24 and closes on 31/10/24. To enter this Game of Skill AU and NZ residents 18+ must: purchase any Optimum Nutrition product from a participating retailer (see full T&Cs for list); visit www.optimumnutrition.com/en-au/mclaren-racing-competition & answer, in 30 words or less, “Why should you win the ultimate experience with McLaren Racing in Melbourne, in March next year”? Judging will take place at the offices of the Promoter at 10:00am AEDT on 07/11/24. The 21 entries judged the most creative, original and apt responses to the promotion question, will be the winners. The Major winner will receive: 2 x McLaren Hospitality Tickets for 16/03/25 for the Formula 1 Australian Grand Prix 2025; 2 x return business class flights; 4 nights 5-star accommodation; a Helicopter Ride; & AU$5000 (max. value AU$37,948.00). The 20 Minor winners will each receive a McLaren/Optimum Nutrition Kit (max. value is AU$332.80ea). Total max. prize pool value is AU$44,604.00 (NZ$48,754.46). Winners will be contacted by email. Full T&Cs found at www.optimumnutrition.com/en-au/mclaren-racing-terms. Promoter is Glanbia Performance Nutrition Pty Ltd. d/b/a Optimum Nutrition (ABN 59 161 129 264).

Maxine's Giveaway

Purchase any Maxine’s product between 1st October 2024 and 31st October 2024 to automatically enter the draw to win a prize pack valued at $1,447. Participants must be My Active Rewards members and 18 years or older at the time of purchase. The prize pack includes an Apple Watch Series 9, Ninja TB401 Detect Kitchen System Power Blender + Processor Pro, and a Ninja Creami Deluxe 11-in-1 Ice Cream & Frozen Treat Maker. This promotion applies to both online and in-store purchases. The winner will be randomly selected and notified within 7 days of the promotion's end date. Open to Australian residents only.

Nexus Sports Nutrition Giveaway

Purchase any Nexus Per4m product between 1st October 2024 and 31st October 2024 to automatically enter the draw to win a Meta Quest 3 (valued at $799). Participants must be My Active Rewards members and 18 years or older at the time of purchase. This promotion applies to both online and in-store purchases. The winner will be randomly selected and notified within 7 days of the promotion's end date. Open to Australian residents only.

Boxing Day Terms & Conditions

Full terms and conditions can be found at:

https://www.nutritionwarehouse.com.au/pages/boxing-day-terms-and-conditions

DEFINITIONS & INTERPRETATION

Definitions

In this Agreement, unless the context indicates otherwise:-

"Agreement" means the agreement constituted by the terms set out in this document between you and us, and includes any variation to this Agreement.

"Associates" has the meaning given in the Corporations Act 2001 (Cth).

"Consequential Loss" includes, without limitation:-

  • loss of profits
  • loss of revenue
  • loss of data
  • lost production
  • loss of business
  • loss of the benefit of any contract or other agreement or arrangement
  • losses which do not arise naturally from a breach of contract in the usual course
  • death or personal injury
  • damage to health
  • damage to reputation and
  • legal costs

"Linked Websites" has the meaning given to that term in clause 5(a).

"Products"are any goods offered for sale on the Website, or supplied or promoted by us.

"We", "us" and "our" are references to Nutrition Warehouse Pty Ltd ACN 128 438 755, Global Link Nutrition Pty Ltd ACN 146 959 613, Worldwide Sports Nutrition Pty Ltd ACN 136 262 292 and any Associates of those companies, and each of them severally.

"Website"means the Nutrition Warehouse website at www.nutritionwarehouse.com.au.

"You" and "your" are references to either a user of the Website or a purchaser or prospective purchaser of the Products.

CONDITIONS FOR ORDERING

We do not offer to sell any Products for delivery or use outside of Australia.

If you purchase or use any Products, you:-

  • warrant and represent that you are at least 18 years of age
  • are ordering the Products for consumption in Australia
  • warrant, represent and agree that you have sought, and will continue to seek, advice from independent, appropriately qualified and licensed health practitioners relating to your proposed use of any Products
  • warrant, represent and agree that you will only use Products and any information obtained from the Website in accordance with the advice and supervision of independent, appropriately qualified and licensed health practitioners and
  • warrant, represent and agree that you will not re-sell or otherwise re-supply any Products

USE OF INFORMATION

  • All information provided by us on the Website or on or in respect of any Products is provided by us as general information and is not in the nature of advice. We reserve the right to update or otherwise change this information at any time.
  • We do not make any representations or warranties that any information we provide is reliable, up-to-date, accurate, complete or suitable for any particular purpose or that your access to the Website will be uninterrupted, timely or secure.
  • We are not liable for any direct, indirect loss or Consequential Loss resulting from any action taken or reliance made by you on any information, content or material on the Website, or your use of the Website or any Products.
  • Your use of information provided on the Website, and any Products, is entirely at your own risk.
  • You must not adapt, reproduce, store, distribute, transmit, print, display, publish or create derivative works from any material downloaded from the Website. In addition, you may not commercialise any Products, or any information or materials downloaded from the Website.

INTELLECTUAL PROPERTY

  • Copyright

    Copyright in the Website (including text, graphics, photographs, logos, icons, sound recordings and software) is owned or licensed by us. Subject to the exceptions prescribed under the Copyright Act 1968 (Cth) and similar legislation which applies in your location, and except as expressly authorised by these terms and conditions, you must not:-

    • adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of the Website or any material downloaded from the Website; or
    • commercialise any information obtained from any part of the Website, or any Products.
  • Trade marks

    • The trade marks NUTRITION WAREHOUSE, ANABOLIX NUTRITION, GENETIX NUTRITION, MAMMOTH, HYDROXYLEAN, LEAN WHEY, CRITICAL MASS, DETOXITRIM, the Nutrition Warehouse logo and the other trade marks and logos on our Products are our property.
    • You must not use any of our trade marks without our written permission.
    • Without limiting clauses 4(b)(i) or 4(b)(ii), you agree that you will not use any of our trade marks:-
      • in or as the whole or part of your own trade marks
      • on your website or in any marketing or promotional materials or
      • in connection with activities, products or services that are not ours.
  • Third party rights

    Copyright and other intellectual property rights in some of the Website content is owned by and will remain the sole property of third party content providers, including owners of Linked Websites. In relation to the intellectual property of another content provider, you may:-
    • not copy, modify, publish, transmit , transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of it, in whole or in part;
    • download or copy the content only for your own personal use, provided that you maintain all copyright and other notices contained in that material; and
    • not store electronically any significant portion of any Website content.

Linked Websites

  • The Website may contain links to third party websites ("Linked Websites"). The content of Linked Websites may not be current or be maintained. We are not responsible for the content or privacy practices of any Linked Websites and do not control or guarantee the accuracy, relevance, timeliness or completeness of information on Linked Websites.
  • We do not make any representations or warranties that any information on Linked Websites is reliable, up-to-date, accurate, complete or suitable for any particular purpose or that your access to Linked Websites will be uninterrupted, timely or secure
  • Links to particular items are not to be construed as endorsements by us of any views expressed, products or services offered on Linked Websites or of the organisations sponsoring the Linked Websites.
  • Our links to Linked Websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those Linked Websites, or of any information, graphics, materials, products or services referred to our contained on Linked Websites, unless and to the extent expressly stipulated to the contrary.

VARIATION

We may vary the terms of this Agreement at any time by altering the "Terms & Conditions" as displayed on the Website, in which case changes will be effective immediately upon notification on the Website.

PRIVACY POLICY

We undertake to:-

  • deal with any of your personal information we collect as a consequence of your use of the Website in accordance with; and
  • otherwise to comply with,
the terms of our privacy statement which is available at Privacy Statement.

Security of Information

  • Information is also collected by our payment gateway service providers. No data transmission over the internet can be guaranteed as totally secure.
  • Whilst we strive to protect your information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmitted information, we will take reasonable steps to preserve the security of the transmitted information.

Disclaimer

We do not accept responsibility for any direct loss, indirect loss, Consequential Loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with:-

  • your use of this Website
  • any Linked Websites or
  • your use or reliance on information contained on or accessed through this Website.

System Security

  • You must not, and you must not permit any other person to:-
    • violate or attempt to violate any aspect of the security of the Website
    • modify, reverse engineer, disassemble, decompile, copy, or cause damage or unintended effect to any portion of the Website, or any software used on the Website.
  • You understand that any such violation is unlawful in many jurisdictions and that any contravention of law may result in criminal prosecution. Examples of violations include:-
    • accessing data unlawfully or without consent
    • attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures
    • attempting to interfere with service to any user, host or network, including without limitation, via means of overloading, "flooding", "mail bombing" or "crashing"
    • forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting and
    • taking any action in order to obtain Products to which you are not entitled.

General

  • We accept no liability for any failure to properly comply with the terms and condition of this Agreement.
  • Any provision of this Agreement which is illegal, void or unenforceable in a jurisdiction will, as to that jurisdiction, be ineffective to the extent of the illegality, voidability or unenforceability, but without invalidating the remaining provisions of this Agreement or affecting the validity or enforceability of that provision in another jurisdiction.
  • If we waive any rights available to us under these terms and conditions on one occasion, this does not mean that those rights will automatically be waived on another occasion.

Governing Law

  • The Website is operated from Queensland, Australia. We make no representations that the content and materials on the Website are appropriate for use in other locations.
  • These terms and conditions and your use of the Website are governed by the laws in force in Queensland, Australia. By using the Website or ordering Products via the Website, you agree to submit to the exclusive jurisdiction of the courts of Queensland, Australia.

Sellers Discretion

Wherever under this Agreement Seller has the right to approve or determine any matter, Seller's approval or determination will be in Seller's reasonable discretion unless expressly provided to the contrary in this Agreement.

Promotions

  • Conditions. Promotions are not valid for cash or cash equivalent. Promotions cannot be applied to previous purchases nor combined with any other offers or discounts including price matching of any other retailer. Promotions may not be combined with any other offers unless explicitly noted. Promotions will not always be replicated in-store. Qualifying promotion amount applies to merchandise only, excluding Gift Cards and shipping and handling charges (unless otherwise stated). Promotions are only available for a limited time and only valid when listed/advertised on www.nutritionwarehouse.com.au
  • Offers are non-transferable. All monetary amounts specified in these terms and conditions are in Australian dollars (AUD). Promotions may be subject to availability.
  • 'Excluded Items' means sale items and electronic Gift Cards unless otherwise stated.
  • Redemption. To redeem an offer during an Offer Period, enter the advertised redemption code into the promo code box during the checkout process or purchase using auto-applied code. A coupon code cannot be used in conjunction with any other offer. You can only use the redemption code once unless otherwise stated.
  • Offers: From time to time we may run promotions on our website which are subject to both these Terms and any additional promotion-specific Terms which are incorporated into these Terms by reference. You should ensure that you read the specific conditions that apply to each promotion. By proceeding to purchase you agree and accept the Terms of the applicable promotion(s)
  • Site-wide offers include all published products onsite unless stated otherwise

Nutrition Warehouse Sales and Promotions

By participating in our sales and promotions, you agree to these terms and conditions. We reserve the right to amend them at any time.

Eligibility

Our promotions are open to all customers, unless otherwise specified in the promotion details.

Promotion Types and Locations

We offer various types of promotions, which may be available online, in-store, or both. The details of each promotion will be stated clearly.

Discounts and Exclusions

Discounts are applied to selected items only and exclude gift cards and some branded products.

Right to Modify or Cancel Promotions

We reserve the right to modify or cancel promotions at any time, without prior notice.

Gifts With Purchase

Gifts with purchase are offered while supplies last. In case of stock shortages, we reserve the right to substitute the gift with another item of similar value.

Gift Cards

Gift cards cannot be purchased at a discount and are excluded from all promotions.

AGREEMENT FOR SUPPLY OF PRODUCTS

These terms and conditions apply to the supply of Products and services from this Website. By ordering any Products from this Website you agree to be bound by the conditions as set out in this Agreement. You must accept these conditions before ordering any Products from the Website.

DEFINITIONS & INTERPRETATION

Definitions

In this Agreement, unless the context indicates otherwise:-

"Agreement" means the agreement constituted by the terms set out in this document between you and us, and includes any variation to this Agreement.

"Associates" has the meaning given in the Corporations Act 2001 (Cth).

"Consequential Loss" includes, without limitation:-

  • loss of profits
  • loss of revenue
  • loss of data
  • lost production
  • loss of business
  • loss of the benefit of any contract or other agreement or arrangement
  • losses which do not arise naturally from a breach of contract in the usual course
  • death or personal injury
  • damage to health
  • damage to reputation and
  • legal costs

"Date of Order" means either of the following dates (depending on the circumstances):-

  • date that we accept your order by email in accordance with clause 4(b) or
  • date that you accept a varied order by email in accordance with clause 4(c).

"GST" means goods and services tax under the GST Act and any expression used that is defined in the GST Act has that defined meaning in this Agreement (unless the context indicates otherwise).

"GST Act" means A New Tax System (Goods and Services Tax) Act 1999 (Cth), any associated legislation and any other consumption tax legislation.

"Linked Websites" has the meaning given to that term in clause 5(a).

"Products"are any goods offered for sale on the Website, or supplied or promoted by us.

"We", "us" and "our" are references to Nutrition Warehouse Pty Ltd ACN 128 438 755, Global Link Nutrition Pty Ltd ACN 146 959 613, Worldwide Sports Nutrition Pty Ltd ACN 136 262 292 and any Associates of those companies, and each of them severally.

"Website"means the Nutrition Warehouse website at www.nutritionwarehouse.com.au.

"You" and "your" are references to either a user of the Website or a purchaser or prospective purchaser of the Products.

CONDITIONS FOR ORDERING

We do not offer to sell any Products for delivery or use outside of Australia.

If you purchase or use any Products, you:-

  • warrant and represent that you are at least 18 years of age
  • are ordering the Products for consumption in Australia
  • warrant, represent and agree that you have sought, and will continue to seek, advice from independent, appropriately qualified and licensed health practitioners relating to your proposed use of any Products
  • warrant, represent and agree that you will only use Products and any information obtained from the Website in accordance with the advice and supervision of independent, appropriately qualified and licensed health practitioners and
  • warrant, represent and agree that you will not re-sell or otherwise re-supply any Products

USE OF INFORMATION and products

  • All information provided by us on the Website or on or in respect of any Products is provided by us as general information and is not in the nature of advice. We reserve the right to update or otherwise change this information at any time.
  • We do not make any representations or warranties that any information we provide is reliable, up-to-date, accurate, complete or suitable for any particular purpose or that your access to the Website will be uninterrupted, timely or secure.
  • We are not liable for any direct, indirect loss or Consequential Loss resulting from any action taken or reliance made by you on any information, content or material on the Website, or your use of the Website or any Products.
  • Your use of information provided on the Website, and any Products, is entirely at your own risk.
  • You must not adapt, reproduce, store, distribute, transmit, print, display, publish or create derivative works from any material downloaded from the Website. In addition, you may not commercialise any Products, or any information or materials downloaded from the Website.

Ordering

  • You may place an order with us in one of the following ways:-
    • by placing the order directly through the Website, in which case clauses 4(b) to 4(e) apply; or
    • by telephone, in which case clauses 4(b) to 4(f) will apply.
  • Subject to clause 4(c), if you order Products, we will send an email message and tax invoice, which will confirm the:-
    • Date of Order
    • description of the Products ordered
    • order identification number
    • delivery address and
    • price of the Products (including GST and postage)
  • Some of the Products may not be available at the time of your order. If we do not have the Products you order in stock, we may (but are not bound to) offer you alternatives before we dispatch your order. If this happens we will telephone you or email you and you may, by telephone or email:-
    • accept the alternatives we offer
    • cancel your order or
    • continue with the order, but tell us by email to omit the out-of-stock item
  • We are not bound to supply any Products in the quantities ordered, or at all.
  • Despite any email or other order confirmation we provide to you, we are not bound by any anticipated delivery date we provide.
  • If you telephone us to place an order then we will explain to you while on the telephone that:-
    • we will only supply Products on the basis that you first accept the terms and conditions of this Agreement and
    • we will email this Agreement to you with our tax invoice; and
    • if you do not accept the terms of this Agreement you must telephone us to tell us that by 5:00pm on that same day, in which case we will not process your order; and
    • if by 5.00pm on the date we email your tax invoice you do not advise us that you wish us to process you order, you will be deemed to have accepted these terms and we will process you order.

Price and Payment

  • All prices stated on the Website are inclusive of GST.
  • The prices for delivery within Australia can be viewed under the tab on the Website titled "Delivery Info".
  • You must pay us the full price of your order before we will send any part of it.
  • You may pay by electronic funds transfer, credit card or debit card using MASTERCARD/VISA/AMERICAN EXPRESS or using Paypal.
  • If you opt to pay by:-
    • Credit card, debit card or Paypal, your payment will be processed immediately on placing your order for Products;
    • Klarna, in cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Pay in 4 / Pay Now. Payment is to be made to Klarna. Further information and Klarna’s user terms you can find here. Your personal data is handled under applicable data protection law and per the information in Klarna's privacy statement.
    • Electronic funds transfer, you must pay within 72 hours of receipt of our tax invoice, and upon receipt of your payment we will process your order.
    • Afterpay allows you to pay for your purchase over 4 instalments due every 2 weeks. In some cases, Afterpay may require you to make a payment at the time of purchase.

Delivery

  • Ownership and risk in the Products will pass to you from the moment they are posted by us.
  • Products will be posted to the address stipulated in your order. You are responsible for ensuring that someone is present to accept delivery. Our couriers do not require a signature to leave a parcel, we recommended that you provide your work address for delivery if you won't be home during business hours.
  • We may post Products in instalments if not all of the Products you order are available at the same time for delivery.

Intellectual Property

  • Copyright

    Copyright in the Website (including text, graphics, photographs, logos, icons, sound recordings and software) is owned or licensed by us. Subject to the exceptions prescribed under the Copyright Act 1968 (Cth) and similar legislation which applies in your location, and except as expressly authorised by these terms and conditions, you must not:-

    • adapt, reproduce, store, distribute, print, display, perform, publish or create derivative works from any part of the Website or any material downloaded from the Website; or
    • commercialise any information obtained from any part of the Website, or any Products.
  • Trade marks

    • The trade marks NUTRITION WAREHOUSE, ANABOLIX NUTRITION, GENETIX NUTRITION, MAMMOTH, HYDROXYLEAN, LEAN WHEY, CRITICAL MASS, DETOXITRIM, the Nutrition Warehouse logo and the other trade marks and logos on our Products are our property.
    • You must not use any of our trade marks without our written permission.
    • Without limiting clauses 4(b)(i) or 4(b)(ii), you agree that you will not use any of our trade marks:-
      • in or as the whole or part of your own trade marks
      • on your website or in any marketing or promotional materials or
      • in connection with activities, products or services that are not ours.
  • Third party rights

    Copyright and other intellectual property rights in some of the Website content is owned by and will remain the sole property of third party content providers, including owners of Linked Websites. In relation to the intellectual property of another content provider, you may:-
    • not copy, modify, publish, transmit , transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of it, in whole or in part;
    • download or copy the content only for your own personal use, provided that you maintain all copyright and other notices contained in that material; and
    • not store electronically any significant portion of any Website content.

RIGHT OF CANCELLATION AND RETURNS POLICY

  • In some circumstances you may have a legal right to return Products, for example, where the ACL applies, pursuant to one of the consumer guarantees under the ACL.
  • We will not accept returns of Products, provide a refund, or exchange Products if you simply change your mind after ordering Products.
  • If you do have a right of cancellation, you must tell us you wish to cancel within seven days of receiving the Products.
  • The Products must be returned to us within 21 days of receiving them:-
    • in their original condition (both Products and packaging)
    • securely wrapped
    • together with our delivery slip and
    • at your own risk and cost.
  • When we have received the Products, we will credit your credit card or debit card with the purchase price of the Products no later than 30 days from the date the Products are received by us.

PERSONAL INFORMATION

  • You agree to provide accurate and up-to-date information about yourself to enable us to provide you with the Products.
  • We will deal with your personal information held by us in accordance with the terms of our privacy statement which is available at Privacy Statement

Security of information

  • Information is also collected by our payment gateway service providers. No data transmission over the internet can be guaranteed as totally secure.
  • Whilst we strive to protect your information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmitted information, we will take reasonable steps to preserve the security of the transmitted information.

Disclaimer

  • We do not accept responsibility for any direct loss, indirect loss, Consequential Loss or damage, however caused (including through negligence), which you may directly or indirectly suffer in connection with:-
    • your use of this Website
    • any Linked Websites or
    • your use or reliance on information contained on or accessed through this Website.
  • Except for losses attributable to breaches of the consumer guarantees in the ACL, to the extent permitted by law, any condition or warranty which could otherwise be implied in connection with the Products or this Website is excluded.
  • Where the Products are NOT acquired for personal, domestic or household use or consumption, our liability for any direct loss, indirect loss, Consequential Loss or damage, however caused (including through negligence), which you may incur or suffer in connection with: -
    • your use of this Website
    • any Linked Websites or
    • your use or reliance on information contained on or accessed through this Website.
    is limited to (at our election) one or more of the following:-
    • replacement of the Product or the supply of equivalent Product or
    • the payment of the cost of replacing the Product or of acquiring equivalent Product
  • Nothing in this Agreement excludes any guarantees or liability arising under the ACL or any other statute if and to the extent that liability cannot be lawfully excluded.
  • Product delivery will be via Australia Post. Subject to our obligations under clause 6(b), under no circumstances will we be liable for any direct, indirect or Consequential Losses arising from any of:-
    • a failure or delay in the delivery of Products;
    • delivery of Products to an incorrect address; or
    • damage, loss or theft of Products at any time after they are posted by us.

Dispute Resolution

  • The parties will use reasonable endeavours acting in good faith to resolve any dispute arising in connection with this Agreement ("Dispute") as soon as reasonably possible.
  • If the parties cannot resolve a Dispute within fourteen (14) days a party may give notice to the other describing the Dispute and requiring its resolution under this clause, in which case the parties will refer the Dispute to mediation by a Queensland Law Society ("QLS") approved mediator who is:-
    • agreed by the parties, or
    • failing their agreement appointed by the President of the QLS (on the application of any party),
    • on the terms of the standard mediation agreement approved by the QLS and any information obtained solely under that reference may not be used for any purpose other than settling the Dispute under this clause.
  • If the Dispute is not resolved within twenty-one (21) days of its referral to mediation, a party may commence proceedings in any court of competent jurisdiction.
  • All proceedings under this clause will be held at the QLS offices unless the parties agree otherwise.
  • Each party must continue to perform their obligations under this Agreement despite the Dispute or any proceedings under this clause.
  • Except where urgent interim or preliminary relief from a court of competent jurisdiction is being sought, no party may commence proceedings in any court seeking resolution of the Dispute until the provisions of this clause have been complied with.
  • The parties agree that:-
    • a party’s failure to comply with the provisions of this clause may cause irreparable harm and/or substantial damage to the other party;
    • damages are an inadequate remedy for any breach or threatened breach of this clause; and
    • if a party fails to comply with that party’s obligations under this clause:-
      • the non-defaulting party may seek specific performance without proof of actual damage; and
      • neither the defaulting party nor any person under their control may claim that the breach should not be the subject of equitable relief.

General

  • We accept no liability for any failure to properly comply with the terms and condition of this Agreement.
  • Any provision of this Agreement which is illegal, void or unenforceable in a jurisdiction will, as to that jurisdiction, be ineffective to the extent of the illegality, voidability or unenforceability, but without invalidating the remaining provisions of this Agreement or affecting the validity or enforceability of that provision in another jurisdiction.
  • If we waive any rights available to us under these terms and conditions on one occasion, this does not mean that those rights will automatically be waived on another occasion.

Governing Law

  • The Website is operated from Queensland, Australia. We make no representations that the content and materials on the Website are appropriate for use in other locations.
  • These terms and conditions and your use of the Website are governed by the laws in force in Queensland, Australia. By using the Website or ordering Products via the Website, you agree to submit to the exclusive jurisdiction of the courts of Queensland, Australia.

Sellers Discretion

Wherever under this Agreement the Seller (Nutrition Warehouse) has the right to approve or determine any matter, Seller's approval or determination will be in Seller's reasonable discretion unless expressly provided to the contrary in this Agreement.

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